BLACK FRIDAY 2024 TERMS AND CONDITIONS

Black Friday Sale: Terms and Conditions

Q: What are the sale dates?
A: The sale runs from November 7th to December 4th.

Q: Can I return or cancel my order?
A: All sales are considered final. Unfortunately, you cannot return or cancel your order once it’s placed.

Q: What is the lead time for coffee tables?
A: Coffee tables have a 2-week lead time due to glass being made to order locally in each state.

Q: What is the delivery timeline for other pieces - Bar Stools, Dining Chairs, Trend Lounges, Rondo Pouffe Suite?

• Orders placed before December 11th will be delivered before Christmas.
• Orders placed after December 11th will be produced locally after the Christmas break, with delivery estimated for February 2025.

Q: Who manufactures the products?
A: We are a small family business, and all pieces are made in Adelaide, Australia, using local Australian suppliers.

Q: What if there is a hold-up in production?
A: If there are any delays due to material shortages or unexpected large qty or orders, we will communicate with you promptly. Updating you on changes to the eta on your order. 

Q: Will my order be delivered before Christmas?
A: We will make every effort to deliver pre-Christmas orders as promised when ordered prior to 11th November.

Q: How will my order be delivered?
A: We use Toll for all deliveries. Please expect communication from my team toll regarding your shipment. 

Q: Can I change or cancel my order?
A: Unfortunately, no. All orders are processed as they come through, and we cannot make changes once an order is placed.

Q: Can I combine my orders for shipping?
A: Sorry, but we cannot combine orders due to high volumes.

Q: What happens if an item is oversold or out of stock?
A: If something you ordered is oversold, we will contact you as soon as possible to update you on extended delivery timelines.