TH Brown Privacy Policy

1. Our Commitment to Your Privacy

Thank you for visiting our website, www.thbrown.com.au (“Website”). The Website is owned and operated by TH Brown Pty Ltd (“TH Brown,” “we,” “us,” or “our”).

At TH Brown, we respect your privacy and are committed to protecting the personal information of our customers, website visitors, and business partners. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.

If you have any questions about this policy, please contact us at info@thbrown.com.au.

2. What Personal Information We Collect

We may collect personal information from you in various ways, including when you visit our Website, place an order, subscribe to updates, or communicate with us. This may include:

• Your name, email address, phone number, and mailing address.
• Payment details when processing purchases.
• Information provided through surveys, feedback, or customer inquiries.
• Any other details necessary to provide our products and services effectively.

We also collect anonymous data such as website usage patterns to help us improve our online experience.

3. How We Collect Your Information

Personal information is collected through:

• Direct interactions (e.g., when you place an order, sign up for our newsletter, or contact customer service).
• Automated technologies (e.g., cookies and tracking tools when you browse our Website).
• Third-party services, such as analytics and payment providers.

By providing your information, you consent to its collection under this Privacy Policy.

4. How We Use Your Information

We use your personal information to:

• Fulfill and process orders.
• Communicate with you about products, promotions, and updates.
• Provide customer service and support.
• Improve our Website, products, and services.
• Comply with legal obligations.

You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails.

5. Disclosure of Your Information

We may share your information with:

• Trusted service providers who assist in operating our business (e.g., payment processors, shipping partners).
• Legal or regulatory bodies when required by law.
• Third parties in the event of a business sale, merger, or restructuring.

We do not sell or rent your personal information to third parties.

6. Security of Your Personal Information

We take reasonable steps to protect your personal information from unauthorized access, modification, or disclosure. However, while we implement security measures, no online transmission is 100% secure. You provide information at your own risk.

7. Accessing and Updating Your Information

You have the right to request access to the personal information we hold about you. If any information is inaccurate or out of date, please contact us at info@thbrown.com.au to update it.

8. Cookies and Website Tracking

Our Website may use cookies to enhance user experience and analyze traffic. You can disable cookies in your browser settings, but this may impact your experience on our site.

9. Third-Party Links

Our Website may contain links to external sites. TH Brown is not responsible for the privacy practices of other websites, and we encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and take effect immediately upon publication.

11. Contact Us

For any privacy-related inquiries, please contact us at:

📧 Email: info@thbrown.com.au
🌐 Website: www.thbrown.com.au